Everybody wins : the Chapman guide to solving conflicts without arguing

Type
Book
Authors
ISBN 10
141430014X 
ISBN 13
9781414300146 
Category
Family  [ Browse Items ]
Publication Year
2006 
Pages
109 
Biblio Notes
Notes:
Includes bibliographical references.

Whats so bad about arguing? -- Why is it so important to resolve conflicts? -- Its all about attitude -- Conflict resolution requires listening -- Listening leads to understanding -- Understanding leads to resolution -- Resolution leads to harmony.  
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